Delivery Info
This page provides some basic information about the way we deliver our products and where we deliver to.
If you cannot find the information you are looking for on this page, please take a look at our FAQs or contact us and we will try our best to answer your question.
Where do you deliver to?
Please follow the link below to find out which areas we currently deliver to:
General Delivery Information
- We deliver kerosene, gas oil and road diesel by tanker in quantities of 500 litres or greater. The delivery cost is always incorporated in the unit price for the product. Bulk deliveries can be ordered online and instant online quotes are available at www.hbfuels.com.
- We have 2 very small tankers for sites with restricted or difficult access (and even our biggest tanker is a relatively compact 4 wheeler).
- We can normally deliver on the next working day and sometimes on the same day if your requirements are urgent and if we have a vehicle available.
- We cannot specify an exact time for delivery as it would be impossible to guarantee it. However, we can always provide an exact delivery date and we do try our very best to meet a specific ‘first thing’, morning or afternoon delivery preference. All of our drivers carry telephones so we are also able to telephone in advance of our arrival if it assists you.
- We can deliver on Saturdays where drivers’ hours and working time regulations permit. Because of the constraints placed on us by these factors, we cannot offer Saturday as a delivery day for online orders – please phone 01262 673346 to request a Saturday delivery.
- You do not necessarily have to be on site to accept a delivery although it is highly preferable for a variety of safety, security and administrative reasons.
- We can arrange to deliver at regular, pre-agreed intervals thus freeing you from the need to order oil. For more details about our top up service, please call 01262 673346 or email enquiries@hbfuels.com.
- Our minimum delivery quantity of 500 litres is stipulated by Trading Standards. This is an industry-wide stipulation that is actually intended to be in the interests of the customer because the accuracy of the delivery meters cannot be guaranteed for deliveries totalling less than 500 litres.
- All of our tankers’ delivery meters are calibrated and certified by the local Trading Standards Office.
- Please let us know if you have any special delivery requirements (small tanker, avoid certain times, loose dog, collect a key, etc) and we will endeavour to follow these closely when delivering to you.
- We can also deliver gas oil and diesel by van in 205 litre barrels. The delivery cost for this may be in addition to the price of the product. Please phone 01262 673346 to get a quote or place an order. Packages are not currently available to buy online.
- We can deliver lubricants and greases in packages up to 205 litres in size. The delivery charge may be in addition to the price of the product. Please phone 01262 673346 to get a quote or place an order. Our lubricants products are not currently available to buy online.
