Services
We offer a high quality, fast and reliable delivery service as standard to all of our customers.
We also realise that some customers need their oil supplier to offer something that bit specialised in terms of service, whether it be a small tanker or emergency delivery, and we relish the opportunity to meet these requirements.
In such a competitive industry, we hope that these high standards of customer service will set us apart from the crowd.
To find out more about the special services we provide, please follow the links below:
Small Tankers >
Emergency Deliveries >
Boiler Servicing, Repair & Installation >
Oil Storage Tanks & Gauges >
Pump Out Tanker >
Trade Accounts >
Range of Payment Methods >
Personal service >
Small Tankers
We operate 2 specially designed small tankers which are ideal for most sites that have restricted access, weight limits or other accessibility issues.
Emergency Deliveries
We can often provide same day delivery for urgent orders. If you have an urgent requirement for oil, please telephone our office on 01262 673346 to find out if we can deliver to your area today.
Boiler Servicing, Repair & Installations
We are happy to recommend the heating and plumbing department of our OFTEC Registered associate company, Hall Bros (Bridlington) Ltd, for oil-fired boiler and cooker servicing and repairs, and boiler installation. Please visit www.hallbrosheating.co.uk for more information.
Oil Storage Tanks & Gauges
Our associate company Hall Bros (Bridlington) Ltd can supply the entire range of Envirostore oil storage tanks, many of which are available to buy online at www.hallbrosheating.co.uk. As an OFTEC Registered Business, Hall Bros (Bridlington) Ltd are also able to offer a highly professional and competitively price oil tank installation service. A wide variety of oil tank gauges are also available through Hall Bros (Bridlington) Ltd, who can be contacted on 01262 605500.
Pump Out Tanker
Specially equipped vehicle for ‘up-lifting’ or transferring fuel.
Trade Accounts
For businesses, farms and other organisations (subject to successful account application).
Range of Payment Methods
We can accept a wide range of payment methods including cash, cheques, bacs (electronic transfer), credit cards and debit cards.
Personal service
As a family business, we hope to offer a personal and friendly service to all of our customers. We don’t use telephone menus or national call centres – we just try to answer the phone as quickly as possible and to handle your call politely and efficiently.
We also have a very low turnover of staff, which means that our customers can get to know (and hopefully like!) our drivers and office staff and that we can get to know our customers and the ins-and-outs of their deliveries – all of which, we think, makes for a quicker, safer and friendlier service.
We conduct surveys of our own performance to ensure that we are doing the best we can. We also encourage feedback (good or bad) from our customers to find out what we’re doing wrong and what we’re doing right. If you’d like to give us some feedback on your experience of our company please email enquiries@hbfuels.com or call 01262 673346.
